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Ezine Past Issues


"The Power of Professional Language"  (Preview)


Three Communication Skills Guides:


"Use Positive Language"

"Use Descriptive Language"

"Avoid Credibility Robbers"


This series of Communication Skills Guides will be available soon


To learn more:   

Email me now at info@keepcustomers.com.  I’ll make sure you receive all the details when they’re available. 

 “You were a big hit!  The staff really enjoyed the training.  Through your sessions, we will make some definite progress.”  John-Kenyon Eye Center

Click here to see a complete list of customer service products

(by topic and by medium)

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Expressive Concepts
1806 Oak Grove Drive  New Albany, IN 47150    
Phone: (812) 246-2424     Fax: (812) 246-5232    
Email: info@keepcustomers.com
© Copyright 2001 Kelly J. Watkins